As enterprise IT leaders race to implement AI solutions that reduce ticket volume and accelerate support, Moveworks has become one of the most talked-about vendors in the space. Its AI-powered support agent promises to resolve requests across IT, HR, and finance without human intervention. However, for many companies, understanding Moveworks pricing has proven to be a challenge - and a source of hesitation.
In this article, we’ll unpack what’s known about Moveworks pricing, discuss its model and limitations, and introduce Unleash, a more flexible, secure, and integration-rich alternative tailored to the needs of modern IT teams.
Moveworks does not publish public pricing on its website. Like many enterprise-focused vendors, it uses a custom pricing model based on variables such as:
That said, pricing insights from third-party marketplaces and customer discussions suggest that Moveworks typically costs between $100 and $200 per user per year - with total costs often running into six figures annually for midsize to large organizations. Multi-year contracts are common, and onboarding time may span several weeks to months.
This pricing structure can be prohibitive for fast-scaling companies, IT teams looking for modular adoption, or those needing broad integrations without long procurement cycles.
The Alternative: Why IT Teams Are Switching to Unleash
If Moveworks pricing doesn't align with your budget or rollout strategy, Unleash offers a compelling, enterprise-grade alternative built specifically for IT leaders.
Unleash is an AI-native internal search and workflow automation platform that connects securely to your SaaS stack - delivering real-time, context-aware support across IT systems. It's fast to deploy, cost-effective to scale, and designed to reduce the load on IT teams from day one.
Unleash is trusted by enterprise IT organizations at companies like Appsflyer, Guesty, Claroty, Wiz, Zappi, and Chili Piper. It helps these teams scale knowledge delivery, reduce manual ticket triage, and deflect repetitive support questions - without requiring a massive implementation budget.
Unleash is built with a security-first architecture that meets the most rigorous enterprise standards:
Your company’s internal permissions stay intact - Unleash only returns results users are authorized to access.
Unleash was designed to help IT departments shift from reactive support to proactive enablement. With Unleash, your team can:
Automate Responses in Slack and Microsoft Teams
Unleash integrates with Slack and Teams to automatically answer common questions in dedicated IT channels - such as “how to reset a VPN” or “where’s the latest device policy.”
Summarize and Triage Tickets Across Platforms
Unleash integrates with Zendesk, Jira, and ServiceNow, enabling agents to instantly access relevant documentation, resolve requests faster, or escalate with full context.
Reduce SaaS Noise with AI-Powered Recaps
In noisy IT channels or incident threads, Unleash can summarize updates with a single command - cutting through clutter and surfacing only what’s relevant.
Build and Automate Internal Workflows with the Unleash API
Unleash’s integrations API supports over 80 pre-built connectors. IT teams can build internal tools, route requests, or populate knowledge dashboards without starting from scratch.
One of Unleash’s key differentiators is its deep, out-of-the-box compatibility with popular IT tools. It integrates natively with:
Unleash works alongside your existing systems - so there’s no need for tool replacement, just enhanced utility.
Transparent, Scalable Pricing
Unlike Moveworks, Unleash offers clear, modular pricing designed to grow with your business. Whether you’re supporting 50 users or 5,000, you can choose the features you need without committing to a one-size-fits-all contract.
Unleash also offers short implementation timelines. Most teams are fully deployed in less than 24 hours, with no long onboarding or complex procurement process required.
Conclusion: Rethinking AI for IT Enablement
Moveworks has set a high bar for enterprise automation - but with a high price tag and limited flexibility. For IT leaders seeking a secure, cost-effective, and deeply integrated AI platform, Unleash delivers immediate impact without complexity or compromise.
Unleash doesn’t just search - it connects, summarizes, routes, and acts. It turns your SaaS ecosystem into a knowledge-driven engine that helps IT teams resolve faster, deflect more, and support the business at scale.
If you’re evaluating Moveworks and concerned about pricing, Unleash is the alternative designed with your needs in mind.
Explore how Unleash works. Book a demo and launch your IT automation layer in a single day.
