Moveworks is a well-known AI-powered platform that automates IT and HR support. However, businesses looking for alternatives in 2025 have several strong options to consider. Whether you're seeking more integrations, better pricing, or a more customizable AI assistant, there are multiple solutions available.

1. Unleash – The Best Moveworks Alternative

Unleash is an AI-powered enterprise search and knowledge assistant that helps teams instantly find information across 70+ integrated tools, including Slack, Microsoft Teams, Confluence, Google Drive, Notion, and more.

Why Choose Unleash Over Moveworks?

• More Pre-Built Integrations: Moveworks primarily focuses on IT support, while Unleash offers broader knowledge access across various departments.
• Lower Cost: Unleash provides similar AI-driven capabilities at a fraction of Moveworks' pricing.
• Enterprise-Grade Search: Unlike Moveworks, which focuses on automating tickets, Unleash indexes and retrieves knowledge from multiple sources to give accurate, real-time answers.
• Easy Deployment: No need for lengthy IT implementations—Unleash is quick to set up and start delivering value.

2. Microsoft Copilot

Microsoft Copilot leverages OpenAI’s technology to assist businesses in automating tasks, summarizing information, and streamlining workflows. It integrates natively with Microsoft 365, making it a great option for organizations deeply embedded in Microsoft’s ecosystem.

Pros:

• Native integration with Microsoft tools
• Strong AI summarization and automation capabilities
• Enterprise security and compliance

Cons:

• Limited to Microsoft products
• High cost for premium plans

3. Google Gemini

Google’s Gemini AI is an advanced AI assistant designed to support business workflows, automate tasks, and generate contextual responses. With deep integration into Google Workspace, it’s a natural alternative for companies using Google products.

Pros:

• Deep integration with Google apps like Gmail, Docs, and Drive
• Advanced AI-powered responses
• Multimodal capabilities (text, images, code, etc.)

Cons:

• Less customization compared to Moveworks
• Requires heavy reliance on Google’s ecosystem

4. Claude (Anthropic AI)

Claude, developed by Anthropic, is an AI assistant focused on enterprise security and compliance. It excels at understanding complex queries and delivering contextually accurate responses.

Pros:

• Emphasizes AI safety and data security
• Strong at contextual understanding
• Great for customer support and internal documentation

Cons:

• Fewer integrations compared to Unleash
• Limited enterprise deployment features

5. ServiceNow Virtual Agent

ServiceNow’s Virtual Agent is a chatbot designed to automate IT, HR, and customer service processes. It offers workflow automation and AI-driven self-service capabilities.

Pros:

• Strong automation capabilities
• Deep IT and HR integration
• Enterprise-grade security and compliance

Cons:

• Requires a ServiceNow ecosystem
• More complex setup compared to other AI assistants

Conclusion

While Moveworks remains a strong player in AI-powered IT and HR automation, businesses looking for more flexibility, better pricing, or deeper integrations have multiple alternatives. Unleash stands out as the best Moveworks competitor, offering an extensive integration network, powerful AI-driven search, and cost-effective solutions. Whether you're seeking better enterprise search, workflow automation, or AI-driven insights, these five competitors offer excellent choices for 2025.

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